Larsappliances San Diego reviews

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Terry Moore

google

5

In January of 2020, we decided to remodel the downstairs of our house. We chose Lars because of the great reviews and because they offered a 2-hour seminar that they call Educate before you Renovate., which was super informative. We were impressed by the presentation and decided to go with them. From that time to the completion of the project, we were extremely happy with the professionalism and complete competency of their team. They use very talented and responsive trades, the design team is wonderful, the project managers were very attentive, the appliance team was incredible, and the project turned out amazing all at a time when the pandemic hit and certainly impacted their business. Despite the challenges that they were facing, the project went right along as scheduled with very few hiccups. Thats where were the most impressed. They handled every problem that came up immediately and always had a great remedy. For instance, the vent that goes over the cooktop in the kitchen would not fit correctly as per the original plan. They immediately came up with a plan to reroute the vent and create a very attractive soffit for the hood. In another instance, the oven that we chose was defective right from install. But Matt Regole got right on the problem and worked with the manufacturer for a replacement and even got us an upgrade at no cost to us. The entire experience with Lars was a very happy one and we would definitely recommend them for any remodel project.

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Theresa Wehn

google

5

I recently purchased all the appliances and a few accessories for my kitchen remodel with Lars. Matt Regole, Director of Product Sales assisted me from my first visit into the showroom until my decision to purchase months later. I did my due diligence and checked other companies for high end appliances as well, they had the products similar pricing BUT they did not have Matt Regole!! Matt has excellent product knowledge and also helped me to select the right style and look for what I needed. He never tried to over sell me, rather he gave me complete info on the product and gave me options on what he felt might work best. His communications and follow up with me on specs, pricing, arrival times storage and install of products before hand was invaluable in helping me plan. Lastly, Matt was extremely personable and relatable even sharing what worked or didnt work in his own remodel. He will continue to follow up with me on my order and I also appreciate that once all is installed and if any issues with the product, I can call him and he will assist! I have no doubt about that! Matt you are the Gold Standard of great service in my book and that is not a compliment I give out freely! Thank you!

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ROGER BISSON

google

4

Recently enjoyed a virtual sales tour to satisfy interests in purchasing a Sub-Zero wine fridge. With COVID concerns this was a great way to shop! Also, great to support quality USA products and brands produced in USA versus cheap (often inferior) products produced in China or by other overseas competitors for US jobs and technology. 2-3 month lead time before we'll receive purchase is the only drawback else experience thus far with Lars sales team would earn 5-stars.

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Janet Johnson

google

5

Matt helped my purchase a new dishwasher. He was kind, knowledgeable and patient while helping me select a quality appliance.

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Norman Mangina

google

5

If you want to talk to someone who knows appliances and can direct you to the right appliances for you, then talk to Matt Regole. Youll be treated like an important client and not just another customer.